Privacy Policy

1. Company Information

Registered Name: Yobart Agrifoods Private Limited
Brand Name: ELVN.ELVN
Registered Office: Bangalore, Karnataka, India
Website: https://elvnelvn.in
Email: info@yobart.in
Phone: +91 98866 01717

2. Information We Collect

We may collect the following categories of personal information:

2.1 Information You Provide Directly

• Contact Information: Name, email address, phone number, and postal address when you contact us, submit a partnership enquiry, or sign up for our newsletter.
• Business Information: Company name, business type, and trade details when you apply to become a stockist, retailer, or distribution partner.
• Communication Records: Content of messages, enquiries, and feedback you send us via the contact form, email, or WhatsApp.

2.2 Information Collected Automatically

• Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on our website.
• Device Data: Device identifiers, screen resolution, and language preferences.
• Cookies and Tracking Technologies: We use cookies and similar technologies to improve site functionality and understand user behaviour. See Section 7 for details.

2.3 Information from Third Parties

• Social Media: When you interact with our pages on Instagram or Facebook, those platforms may share certain profile information with us in accordance with their own privacy policies.
• Analytics Providers: We may receive aggregated and anonymised data from analytics providers such as Google Analytics.

3. How We Use Your Information

Yobart Agrifoods Private Limited uses the information we collect for the following purposes:

• To respond to your enquiries, partnership applications, and support requests.
• To send newsletters, product updates, and promotional communications (only where you have opted in or where permitted by law).
• To process and fulfil business partnership or distribution agreements.
• To improve our website content, design, and user experience.
• To analyse website traffic and understand how visitors engage with our content.
• To comply with applicable laws, regulations, and legal obligations.
• To protect the rights, property, and safety of Yobart Agrifoods Private Limited, our customers, and the public.

4. Legal Basis for Processing (GDPR / PDPA)

Where applicable under the Indian Personal Data Protection Act or equivalent frameworks, we process your personal data on the following legal bases:

• Consent: Where you have given explicit consent (e.g., newsletter subscription).
• Contractual Necessity: Where processing is required to fulfil or prepare a contract with you.
• Legitimate Interests: Where we have a legitimate business interest that is not overridden by your rights (e.g., website analytics, fraud prevention).
• Legal Obligation: Where processing is required to comply with a legal requirement.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website, conducting our business, or serving you (e.g., email service providers, web hosting, analytics tools), subject to confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental authority, or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. In general:

• Contact and enquiry data is retained for up to 3 years from the date of last contact.
• Newsletter subscriber data is retained until you unsubscribe.
• Website analytics data is retained in anonymised form for up to 26 months.

When data is no longer required, we will delete or anonymise it securely.

7. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential Cookies: Required for the website to function correctly. These cannot be disabled.
• Analytics Cookies: Used to understand how visitors interact with our website (e.g., Google Analytics). These are anonymised and aggregated.
• Preference Cookies: Used to remember your settings and preferences.

You may control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality. Where required, we will request your consent before placing non-essential cookies.

8. Data Security

Yobart Agrifoods Private Limited implements appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL encryption for data transmission, restricted access to personal data within our team, and regular security reviews of our systems.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Your Rights

Depending on your location and applicable law, you may have the following rights with respect to your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data (subject to legal obligations).
• Right to Restrict Processing: Request that we restrict how we use your data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: Where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at info@yobart.in. We will respond within 30 days.

10. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will take steps to delete such information promptly.

11. Third-Party Links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently. This Privacy Policy applies solely to information collected by Yobart Agrifoods Private Limited.

12. International Data Transfers

Our website is operated and managed from India. If you are located outside India and choose to provide information to us, please note that your data may be transferred to, stored, and processed in India where our servers are located. By using our website and services, you consent to this transfer, storage, and processing.

13. Changes to This Privacy Policy

Yobart Agrifoods Private Limited reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or by placing a prominent notice on our website. Your continued use of our website after such changes constitutes your acceptance of the revised policy.

14. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are as follows:

Name: Barath
Company: Yobart Agrifoods Private Limited
Email: info@yobart.in
Phone: +91 98866 01717
Response Time: Within 30 days of receipt of grievance

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

Yobart Agrifoods Private Limited
Brand: ELVN.ELVN
Bangalore, Karnataka, India
info@yobart.in
+91 98866 01717